Privacy Policy
Last updated: 15th December 2025
The Ethical Stone Company Limited (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from www.ethicalstonehome.co.uk.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Company name: The Ethical Stone Company Limited
Website: www.ethicalstonehome.co.uk
Email: info@ethicalstonecompany.co.uk
We are the data controller responsible for your personal data.
What Information We Collect
We may collect the following information:
- Your name
- Billing and delivery address
- Email address and phone number
- Payment details (processed securely by third-party payment providers)
- Order details and purchase history
- Communications with us (emails, messages or phone calls)
- Technical data such as IP address, browser type and website usage
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your order or enquiries
- Provide customer support
- Process payments and refunds
- Improve our website and services
- Comply with legal and accounting obligations
We will only use your data where we have a lawful basis to do so.
Marketing Communications
We will only send you marketing emails if you have opted in to receive them.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Sharing Your Information
We only share your information where necessary, including with:
- Payment providers
- Delivery and logistics partners
- IT and website service providers
- Professional advisers (such as accountants or insurers)
All third parties are required to keep your information secure and use it only for the agreed purpose.
We do not sell your personal data.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access or disclosure.
Your information is only kept for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Cookies
Our website uses cookies to help it function properly and to improve your experience.
Cookies may collect information about how you use our website.
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict how we use your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest version will always apply.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Ethical Stone Company Limited
Email: [insert contact email]
Website: www.ethicalstonehome.co.uk